Responsibilities:
• Contact customers regarding delinquent accounts (Mortgage, Auto and HELOC)
• Take phone payments
• Work out arrangements for payments with customers
• Complete reports on a weekly/monthly basis
• Work with attorney’s on foreclosure files
• Order Credit Report, Title Searches and BPO’s
• Make decisions regarding late charges and other assessed fees
• Work directly with upper management on account resolutions
Requirements
• A minimum of 2 – 5 years of recent loan collection experience REQUIRED
• School Diploma/Equivalent
• Computer skills a must (Word, Excel)
• Strong interpersonal skills, both verbal and written
• Leadership qualities
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