Contact Us


Client Service: 1-877-998-BANK (2265)
Monday - Friday: 8:30am to 5:30pm ET

Mortgage Lending: 1-866-656-2619
Monday - Friday: 8:30am to 5pm ET

Closed on Federal Holidays

Lost or Stolen ATM/VISA ® Cash & Check Card: 1-877-998-2265
After Client Service Hours, 7 days a week

VirtualBank - A Division of IBERIABANK
When asked to identify the bank, use the name IBERIABANK

Lost or Stolen Credit Card: 1-800-453-4270
After Client Service Hours, 7 days a week


Client Service: 561-776-6378
Loan Service: 561-630-1069
24 hours a day, 7 days a week

US Mail

ATTN: Client Service
P.O. Box 109638
Palm Beach Gardens, FL 33410


Please do not email personal or account information through these email links using your regular email. To email us about your account, please login to your account and send us a secure email by choosing the Customer Service Contact Us link.
Client Service:
General Information:

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