Contact Us


Phone

Client Service: 1-877-998-BANK (2265)
Monday - Friday: 8:30am to 5:30pm ET

Mortgage Lending: 1-866-656-2619
Monday - Friday: 8:30am to 5pm ET


Closed on Federal Holidays

Lost or Stolen ATM/VISA ® Cash & Check Card: 1-877-998-2265
After Client Service Hours, 7 days a week

VirtualBank - A Division of IBERIABANK
When asked to identify the bank, use the name IBERIABANK

Lost or Stolen Credit Card: 1-800-453-4270
After Client Service Hours, 7 days a week

Fax

Client Service: 561-776-6378
Loan Service: 561-630-1069
24 hours a day, 7 days a week

US Mail

VirtualBank
ATTN: Client Service
P.O. Box 109638
Palm Beach Gardens, FL 33410


E-mail:

Please do not email personal or account information through these email links using your regular email. To email us about your account, please login to your account and send us a secure email by choosing the Customer Service Contact Us link.
Client Service: client.service@virtualbank.com
General Information: info@virtualbank.com




Back to top of page